The Public Hospitals Authority (PHA) has launched investigation into a recent social media complaint. This inquiry is one of several untaken by the Authority into allegations of similar nature that we continue to take seriously and are addressing consistent with internal policies and protocols.

 Patient confidentiality protocols prevent the PHA from publicly disseminating the information of patients entrusted to our care. The PHA will share the outcome of our inquiry with the authorized family members upon completion. Patients and authorized representatives are encouraged to file official complaints with the PHA to initiate an investigation, 

The PMH/PHA is mandated by policy and law to investigate all matters brought to our attention. The inquiry and investigation process are automatic once a complaint is made verbally or in writing to medical staff, department heads or hospital administrators.