Register if you are a new user who wants to access an e-service.  

1. Click on Login in the top right corner.
2. Select register as a new user
3. Select your status, citizen-resident or non-resident and follow the appropriate steps.

* N.B. different browsers may display a prompt when registering as a new user. (E.g. In Internet Explorer, 'Only secure content is displayed' choose Show All Content button.  In Mozilla, 'You have requested an encrypted page that contains some unencrypted information...' Click in the check box, click OK).

For Citizens

1. Enter your Personal Information.  Your NIB number is used to verify your status.
2. Enter your Home Address.  Specify whether you are currently living in The Bahamas or abroad. (*N.B. For New Providence, a dash is required in the P.O.Box fields).
3. Enter your Mailing Address.*N.B. for the phone number field, use the number 1 for country.

    (E.g. 1   242   3224151.  Please do NOT use dashes in the phone number fields).

4. Select ID validation method:
   1. Post Office – This method requires the user to visit the post office to verify identification and to collect their password.
   2. Credit Card – This method uses credit card information to validate the user's identity.  
5. Enter the three security questions which will be used to validate your identity in the event that your password is forgotten.
6. You must confirm that the privacy policy was read before being allowed to submit.
7. The next step is to validate your identify.  This method used will depend on the option chosen earlier, i.e. using your credit card or visiting the designated post office.

Post Office Validation

1. 1. Once all required information is submitted you will receive a confirmation message.  An e-mail will be sent to the e-mail address provided.  You must validate your e-mail address by clicking the link sent in the e-mail.
   2. Once validation is successful, your account is created and a password is sent via mail to the Post office for collection.  You must then collect the mail containing your password at the designated Post Office.  If you have a P.O. Box mailing address you will receive a notice in your box that you have registered mail to collect.   
   3. You must present valid national identification to the Post Office clerk in order to receive the envelope with your temporary password. You have now successfully completed the registration process.  
   4. Your temporary password must be used to log in to the e-Government Portal to access the required e-services.  
   5. On your first log in, enter your User ID, (which is your NIB number) and temporary password.  

Credit Card Validation

1. 1. Once all required information is submitted you must then enter your credit card information. 
   2. Once credit card information has been submitted the citizen will receive a confirmation message that the registration was successful.  An e-mail will be sent to the e-mail address provided.  This e-mail will furnish you with your User ID and their temporary password.  You have now successfully completed the registration process.   
   3. Your User ID and Password must be used to log in to the e-Government Portal to access the required e-services.   
   4. On your first log in, enter your User ID, and temporary password.

10. On your first log in, enter your User ID, and temporary password.  Please note that you will be asked to change your temporary password at this time.  
11. Change your temporary password then access the e-service of your choice.
12. For some services you may need to delegate a primary account owner before accessing the service.

Non-Residents

1. Enter your Personal Information.
2. Enter your Home Address – Please note that your home address must correspond with your credit card billing address.
3. Enter your Mailing Address.
4. Enter the three security questions which will be used to validate your identity in the event that the password is forgotten.
5. You must confirm that the privacy policy was read before being allowed to submit.
6. Once all required information is submitted you must then enter your credit card information.
7. Once credit card information has been submitted the Non-resident will receive a confirmation message that the registration was successful.  An e-mail will be sent to the e-mail address provided.  This e-mail will furnish you with your User ID and your temporary password.  You have now successfully completed the registration process.  
8. Your User ID and Password must be used to log in to the e-Government Portal to access the required e-services.  
9. On your first log in, enter your User ID, and temporary password.  Please note that you will be asked to change your temporary password at this time.
10. Change your temporary password then access the e-service of your choice.
11. For some services you may need to delegate a primary account owner before accessing the service.
    

Once you are registered as a Bahamas e-Government Portal User, you will be able to:

• Submit forms to government departments for the services for which you have enrolled.
• Make payments online.
• Check the status of your application.
• Enrol for additional services as they become available.